No Refund and No Return Policy for Digital Products
All sales of digital products are final.
Due to the nature of digital content—including eBooks, downloadable materials, and podcast/audio recordings—we can’t offer refunds. Returns or exchanges are not available once a buy has been completed.
Why This Policy Exists
Digital products are delivered instantly upon buying and can’t be physically returned. Once access is granted or a file is downloaded, the product is considered used and non-returnable.
Please Note
- This policy applies to all eBooks, PDFs, digital workbooks, audio recordings, podcast episodes, and other downloadable or streaming digital content.
- Refunds will not be issued for:
- Change of mind
- Accidental buy
- Failure to read or listen to the content
- Perceived lack of relevance or usefulness
- Compatibility issues (e.g., device, software, or internet access)
Before You Buy
We encourage you to:
- Carefully review product descriptions
- Make sure the content meets your needs
- Confirm your device and software can access digital files
Technical Issues
If you experience a technical problem accessing your order (e.g., broken download link or file error), please contact us. We are happy to help with access support, but this does not constitute a refund.
Contact
For technical assistance only, please contact:
admin@peaceuntoyou.ca
By completing your buy, you acknowledge and agree to this No Refund and No Return Policy.
Legal Basis by Region
🇨🇦 Canada
Under Canadian consumer protection laws, digital goods that are delivered instantly and can’t be returned are generally non-refundable. This is valid provided the policy is clearly disclosed before buying.
By completing your buy, you acknowledge that you are purchasing non-returnable digital content.
🇺🇸 United States
Under U.S. consumer law, digital products delivered electronically are typically considered non-returnable.
By purchasing and accessing our digital content, you waive any right to chargebacks or refunds based on dissatisfaction. You also waive rights based on change of mind or non-use.
🌍 International Customers
International customers acknowledge that digital content is intangible and irrevocable once delivered.
Once access has been granted, refunds are not available. Exceptions are made only when mandated by local consumer protection laws that can’t be waived.
Refunds Will Not Be Issued For:
- Change of mind
- Accidental purchases
- Failure to read, listen to, or finish the content
- Perceived lack of personal relevance or outcome
- Incompatibility with devices, software, or internet access
- Misunderstanding of the product description
Technical Access Issues
If you experience a technical issue (e.g., corrupted file, broken download link, or access error), please contact us promptly.
We will make reasonable efforts to:
- Restore access
- Re-send files
- Correct delivery issues
Technical assistance does not constitute eligibility for a refund.
Chargebacks and Payment Disputes
Unauthorized chargebacks or payment disputes for legitimately delivered digital products result in:
- Revocation of access
- Suspension of future purchases
- Dispute documentation submitted to the payment processor
Acceptance of Policy
By completing your buy, you:
- Confirm that you understand the product is digital and non-returnable
- Agree to this No Refund and No Return Policy
- Consent to immediate delivery of digital content
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